Business Consulting & Solutions
Strategy. Structure. Growth.
Business consulting designed to move ideas, teams and organisations forward.
We work with people starting something new and with businesses that have been around for years. Either way, we roll up our sleeves and help get things done.
- 01Plan
- 02Build
- 03Organise
- 04Improve
- 05Implement
Our work
From idea to implementation.
No two businesses come to us in the same place. Some need a new direction. Some need better structure. Some are growing faster than they can keep up with, and some don’t exist yet.
Wherever you’re starting from, we stay involved. We help with the plan, and then we help with the work that comes after it.
01
A new direction
You know something needs to change, but not exactly what. We help work out where to go next.
02
Better structure
The day to day feels harder than it should. We sort out the processes, systems and roles.
03
Room to grow
Things are going well, and you want the business ready for more of it.
04
Built from the ground up
You have an idea and want help turning it into a real business, ready to open.
Services
One partner across the whole business.
We don’t just do one thing. Some clients need help with a single problem. Others need a hand across a few areas at once.
- 01
Strategy
A clear plan for where the business is heading, and what to do first.
Business planningGrowth strategyBusiness developmentMarket positioningNew concepts
- 02
Operations
Better ways of getting the everyday work done.
Operational reviewsProcesses and proceduresWorkflow improvementSystems implementationOrganisation
- 03
People
Clear roles, good training and teams that talk to each other.
Team structuresStaff trainingInternal communicationCustomer experienceWorkplace processes
- 04
Brand & Marketing
Knowing what you stand for, and marketing that says it well.
Brand strategyBrand developmentMarketing strategyAdvertisingCampaign planningDigital presence
- 05
Administration
The paperwork, systems and records that keep things running smoothly.
Administrative systemsDocumentationInternal organisationProcess developmentBusiness support
- 06
Business Creation
Taking an idea from a conversation to a business that’s open for customers.
Concept developmentBusiness planningBrand creationOperational planningLaunch strategyMarketing foundations
Our philosophy
A business should work as well behind the scenes as it looks from the outside.
Strong branding alone isn’t enough.
Customers only see part of your business. The rest happens behind the scenes, and when that side isn’t working, people notice sooner or later. Service slips, staff get frustrated and results suffer.
So we look at the whole business, not one problem at a time. A marketing issue might really be an operations issue. A staffing problem might come down to unclear processes. We find where things connect and fix them properly.
- Clear systems01
- Strong operations02
- Organised administration03
- Capable teams04
- A defined strategy05
Starting something new
Starting something new?
Having a good idea is the exciting part. Turning it into a business takes a lot more work. We can help you plan it properly, give it a strong brand and set up how it will run, so you open the doors ready.
- 01Concept development
- 02Business model
- 03Brand positioning
- 04Name and identity direction
- 05Operations
- 06Systems
- 07Marketing
- 08Customer experience
- 09Launch planning
Build the business.Not just the brand.
Business improvement
Improving what already exists.
Growth is good news, but it has side effects. The way things were done with five people often stops working with fifteen.
- 01Processes become inefficient.
- 02Responsibilities become unclear.
- 03Branding becomes inconsistent.
- 04Administration becomes disorganised.
- 05Marketing loses direction.
We’ll take a proper look at how the business is running, work out what’s worth fixing first and give you a realistic plan. Then we help you carry it out.
Explore Business Improvement
How we work
Strategy means very little without implementation.
Every project follows roughly the same path, from getting to know the business to making sure the changes stick. We don’t hand over a report and disappear.
Step 1: Discover
We get to know the business and what’s getting in the way.
Step 2: Strategise
We agree on priorities and put together a plan.
Step 3: Build
We create whatever’s needed, from systems and processes to the brand.
Step 4: Implement
We work alongside you to put it into practice.
Step 5: Refine
We check how it’s going and adjust where needed.
Start a conversation
Your next move starts with a conversation.
Maybe you’ve got a new idea. Maybe your business needs a shake-up, or you just know something isn’t right. Either way, we’d like to hear about it.
Contact VIP & Co